Jeferson De Lima Oliveira

With 8 years of experience in startups, I’m passionate about account management and customer success, helping businesses of all sizes, from SMBs to large enterprises, thrive through strong, strategic relationships. Acting as a trusted advisor, I focus on driving long-term partnerships, increasing engagement, and delivering real value to my clients.

I have a proven track record of managing diverse portfolios, identifying growth opportunities, and working cross-functionally to ensure success. Whether it’s optimizing processes, reducing churn, or driving adoption, I thrive in dynamic environments where I can blend data-driven insights with a human-first approach.

Equipped with hands-on experience using tools like HubSpot, Salesforce, ClickUp, Trello, Tableau, Zendesk, and Freshdesk, I ensure seamless workflows and efficient customer interactions. My expertise lies in building scalable strategies that support both business goals and customer satisfaction.

Above all, I’m driven by the challenge of turning customer relationships into lasting partnerships, ensuring that every interaction adds value and strengthens trust.