Jeddah Lyn Rosacena

I am a dedicated customer service professional with over two years of experience in the BPO industry, supporting both travel and healthcare accounts. In these roles, I developed strong communication, problem-solving, and interpersonal skills while handling a high volume of customer interactions through phone calls. My responsibilities included addressing inquiries, resolving concerns, and ensuring customer satisfaction by providing accurate and timely information. I take pride in delivering a positive customer experience and maintaining professionalism in high-pressure situations.