Jedalyn Espartero Cobin

With a strong background in customer support and operations, I have spent the past several years helping customers feel heard, valued, and cared for—qualities I know are essential to any customer-centric company aiming to keep their customers happy.

In my most current roles as Customer Support and Operations Coordinator for an apparel company and Customer Support Agent for a travel agency, I have honed my ability to provide empathetic, solutions-focused assistance to customers from diverse backgrounds. Whether resolving a product issue, navigating urgent travel concerns, or streamlining operational processes, I bring a calm, professional approach that prioritizes the customer’s experience while balancing company goals.

Beyond problem resolution, I see every customer interaction as an opportunity to build trust, reassure, and create a positive, lasting impression. My experience managing both operational logistics and direct customer engagement has taught me how to identify underlying needs, prevent future issues, and foster long-term satisfaction.

I would be thrilled to bring my dedication, adaptability, and customer-first mindset to your company, contributing to a team that values care as much as efficiency. I welcome the opportunity to discuss how my skills and experience align with your needs.