JEAN CURCIO
Calle Acueductos Rurales #23, Santo Domingo 08019, Dominican Republic |- |-
Profile
I am a developing student of Commercial Engineering currently looking to use my skillset in an environment
that will enable me to improve not only myself but the business I work for. I hope to use my knowledge and
skills to exceed international standards and aggressively surpass timelines.
Work experience
Technical Support/Sales 07/2015 – 02/2016
Xerox, Santo Domingo, Dominican Republic
Front-line interfacing with customers in Sprint monitoring center, solving customer problems based on
complex priority structure.
Building and maintaining relationships with customers, achieved high rate of customer satisfaction.
Customer Care Representative 08/2016 – 02/2017
Western Dental, Santo Domingo, Dominican Republic
Compile information about new accounts, enter account information into computers, and file related
forms or other documents.
Setting qualified sales appointments for sales personnel to follow up on.
Internal Transcriber 05/2016 – 08/2016
Enhanced Resource Center (ERC), Santo Domingo, Dominican Republic
Temporary Transcriber for Internal Company Project
Account Executive 02/2017 – 11/2017
Liveperson, Santo Domingo, Dominican Republic
Prepared proposals for prospective clients.
Monitored performance of campaigns using proprietary software and practices.
Prepared and delivered sales presentations to potential clients while balancing client requests with
company initiatives and goals.
International Business Development Lead 11/2017 – present
Bettybob Investments SRL, Santo Domingo, Dominican Republic
Advised internal and external clients on processes related to establishing international partnership
agreements, including negotiating terms and conditions.
Accounts receivable/customer service back up.
Commercial and contract related coordination.
Conceptualize and produce advertising campaigns for clients.
Established and fostered partnerships in the medical device and imaging field.
Education
High School
08/2011 – 06/2015
Americas Bicultural School, Santo Domingo, Dominican Republic
Commercial Engineering
09/2015 – present
Instituto Tecnologico de Santo Domingo, Santo Domingo, Dominican Republic
Inbound Sales Certificate
Hubspot Academy
09/2019- 10/2021
Sales Management Certification
Hubspot Academy
09/2019- 10/2021
Skills
General Skills
Salesforce
Professional
Presentations
Full
Customer Interaction
Native
Microsoft Office
Full
Time Management
Native
Microsoft and Mac OS
Knowledge
Full
Strengths
Languages
Native Spanish
Fluent in English
Proficient in Italian