Jayson Verdera Alano

To Whom It May Concern:

Greetings!

I am writing this letter to earnestly express my desire to apply for a position in your great company. My initial preference is to be a part of an SEO team for which my past experience and collegiate course is mostly related.

I am a graduate of Industrial Technology major in Computer Technology. I have a total of 11 years of internship and work experience related to computer software and hardware.

I have indicated below the information that you may need in assessing my qualification.

Educational Attainment

Industrial Technology
Major in Computer Technology
Southern Luzon State University, Lucban, Quezon
Year Graduated 2007

Seminars/Training Attended

On-the-job Training 1
Hurricane MicroSystems
Southmall, Las Piñas City

Networking (Local Area Network) Seminar
Southern Luzon State University
Lucban, Quezon

Employment Record

Company

Teleperformance Phils, Inc..
CSR 08/13/07-02/15/08

Teletech Holdings Inc.
TSR 09/06/08-01/02/09

Teletech Holdings Inc.
TSR II 01/05/09-01/31/11

Dell International Services
TSR I 02/07/11-09/16/11

Maersk International Services
Process Expert III 10/22/12-05/20/2017

Achievements

Top Agent for Escalation May 2009 – September 2009 - Telstra
Top Agent for Escalation January 2010 – June 2010- Telstra
Top Agent for Escalation September 2010 – December 2010- Telstra
Top Agent for FCR- DELL
Top Agent for AHT- DELL
Top 2 Agent ( Stack Rank )- DELL

I also have a vast experience in terms of back office work as I have been in the back office team for almost 8 years. I believe that may experience in handling computer support and customer service will be a huge help in expanding your company.

If in any chance that an SEO position is not available, I am more than willing to accept any position that you think suits me best.

I am looking forward to be working with you in the future.

Respectfully yours,

Jayson V. Alano
Applicant