Hello! I'm Jaymelee, and I'm a dedicated professional with a wealth of experience in customer service, technical support and sales. Over the years, I've had the privilege of working with several renowned organizations, each experience contributing to my growth and expertise.
I served as a brand advocate, offering recommendations, assisting customers in placing their orders, helping them with order tracking, returns, subscription and billing inquiries such as payments over the phone and chat.
Additionally, I assisted customers in connecting to the internet via modems and Wi-Fi hotspots and provide guidance to customers in resolving technical issues, particularly with the installation and configuration of software. Simultaneously, I offered product value propositions to meet their needs.
My journey in these roles has strengthened my communication, problem-solving, sales and technical skills. I am passionate about delivering top-notch customer experiences and finding solutions to complex challenges.
I'm excited about connecting with like-minded professionals, exploring new opportunities, and continuing to learn and grow in this ever-evolving world.
Let's connect, collaborate, and create positive impacts together!