JAYCEE JOY MANAOG
Health Operation Associate / CSR
About Me
--Cebu, Philippines, 6041
EDUCATION
BS in Hotel & Restaurant Mgt.
University of the Visayas
Sy 2020
SKILLS
I worked in the BPO industry for years as a subject matter expert
(team
support),
data-entry
specialist,
customer
care
representative and technical support. I handled international
accounts based in the US in different industries such as
healthcare, e-commerce, and telecommunication.
WORK EXPERIENCE
Jul 2020 - Apr 2025
Accenture, Inc.
Health Operations Associate
Specialization: Contracts Drafting, Data-Entry, Subject Matter Expert
Industry: Health Insurance, Outsourcing (Call Center / BPO)
Technical Support
Based in US
Customer Service
Oct 2018 - Dec 2018
Drafting
TTEC Holdings, Inc.
Data Entry
Customer Care Representative
Specialization: Customer Service
Data Analysis
Industry: e-Commerce, Outsourcing (Call Center / BPO)
Web Research
Based in US
LANGUAGE
Jul 2017 - Mar 2018
EPerformax Contact Centers & BPO
Customer Care Representative
English
Specialization: Customer Service
Tagalog
Industry: Telecommunication, Outsourcing (Call Center / BPO)
REFERENCE
Alona Ramas
Admin Assistant / CSR
Phone: -
Email : alonzramas25@@gmail.com
Based in US
Oct 2016 - Jun 2017
Convergys, Inc
Customer Care Representative
Specialization: Customer Service (Technical, Chat)
Industry: Telecommunication, Outsourcing (Call Center / BPO)
Based in US
