Jay Vargas Valverde

Jay Vargas-Valverde Dundas, ON | - |- Tech-savvy professional with over 15 years of experience in the dental industry, seeking a career transition. Highly skilled in customer service, with a proven record of achieving 100% customer satisfaction through diligent application of new concepts and continuous professional development. Recognized for exceptional teamwork, quick learning ability, and a commitment to safety. Bilingual and adept at multitasking, I am goaloriented and eager to bring my expertise to a new professional challenge. Professional Experience Dr. Jay Vargas Dental Training | Different Cities, CA Digital Dentistry Trainer | October 2022 – July 2025 ● Streamline workflow in 80+ dental practices by developing and implementing technology integration strategies to boost efficiency ● Train 80+ Dentists and staff by focusing on using intraoral scanner devices such as 3Shape Trios, Medit, and Virtuo Vivo to ensure precision and accuracy in capturing detailed images of oral cavities ● Increase revenues by an average of 20% annually for 80+ practices by using personalized technology solutions to address identified workflow gaps ● Advance digital equipment and software troubleshooting expertise for 200+ staff by organizing and facilitating professional development workshops to minimize downtime ● Develop training programs for different organizations based on identified needs to enable seamless integration of new technologies Shared Health Manitoba | Winnipeg, MB Training Manager for Navigation and Data Quality | April 2021 - March 2022 ● Promoted patient safety by collaborating with associates in reviewing consent forms, medical histories, and immunization records to mitigate risks during treatment procedures ● Maintained high standards of data quality by guaranteeing accuracy and completeness to ensure compliance with organizational standards ● Championed a customer-centric approach by leveraging time management skills to process client requests related to vaccination cards and records Career Break | Winnipeg, Manitoba | July 2018 - March 2021 ● Resident of Master of Periodontics, University of Manitoba Empress Dentistry and Midtown Dental Studio | Toronto, ON Dental Assistant Level I & Lead Dental Assistant | March 2016 - June 2018 ● Evaluated the performance of 10 dental assistants based on established appraisal standards to boost accountability and productivity ● Sustained adequate dental supplies and equipment levels by utilizing inventory management skills to restock treatment rooms ● Created a conducive treatment environment by establishing and enforcing sterilization and safety protocols to minimize risks of cross-contamination ● Optimized patient flow by creating patient-focused treatment schedules to increase patient experience Career Break | Toronto, Ontario | June 2014 - February 2016 ● Advanced technical skills by earning certifications to enhance professional development American Association for Accreditation of Ambulatory Surgery Facilities | San José, Costa Rica Inspector | April 2010 - May 2014 ● Performed accreditation surveys at 30+ ambulatory surgery facilities to assess compliance with defined standards and guidelines ● Audited 10+ facilities annually by examining medical records to verify documentation meets patient assessments, consent forms, and postoperative care plan standards ● ● Drafted detailed reports by documenting areas of compliance and non-compliance to capture inspection findings Drove continuous improvement by conducting follow-up inspections to boost compliance standards for 30 Dental Practices in Colombia, Guatemala, and Costa Rica Additional Experience Panasonic | General Dentist and Oral Surgeon Dr. Jay Vargas Valverde Private Practice | General Dentist and Oral Surgeon Core Competencies Software and Technology (Live DDM, Axium, Dentrix, PETAL, PHIMS), Bilingual, Team Collaboration, Interpersonal, Oral, and Written Communication, Leadership and Management, Adaptability, Organizational Education 300 Credit Hours in Master of Science in Periodontics, University of Manitoba, 2020 Periodontics Internship, University of Costa Rica, 2008 Doctor of Dental Surgery, International University of the Americas, 2003 Certifications and Licenses Healing Arts Radiation Protection (HARP) Certification, George Brown College Dental Assistant Level II, National Dental Assistant Examination Board