Throughout my career, I have provided IT support to high-profile clients, ensuring seamless IT operations and quick resolution of technical issues. My experience with enterprise ticketing systems, Microsoft 365 administration, Active Directory management, and network troubleshooting has allowed me to develop a strong technical acumen. Additionally, my ability to diagnose and resolve IT issues efficiently has helped businesses maintain productivity and minimize downtime.
I played a key role in managing Microsoft 365, troubleshooting hardware/software issues, and configuring network devices. My hands-on experience with remote desktop support tools such as LogMeIn, Kaseya, and SCCM further strengthens my ability to provide high-quality IT support. I take pride in my strong work ethic, problem-solving skills, and dedication to delivering exceptional service