Jay Gorpedo Onez

I am an experienced Customer and Technical Support Representative who provides exceptional customer service via phone, email, and chat while demonstrating and relaying a genuine desire to assist. I've also worked as a Virtual Assistant for a Shopify management company and provided E-Commerce business support.

I am looking for a long-term home-based job and would like to become one of your assets in helping you grow your company or contribute to the completion of your project.

I am fluent in English, both speaking and writing. During training, I am easily trainable, highly organized, and capable of determining a specific and efficient workflow. I can work independently, which means my client won't have to spend too much time training me. Multitasking is a skill I use daily, along with patience, compassion, and honesty. I never work past my scheduled hours and always strive to deliver the best possible result on time.

Proficient in OneDrive, Google Drive, Google Docs, Calendly, Word, and Excel.

CRM Tools were proficient in Zendesk, Shopify, WordPress, Wix, Outlook, and Gmail.

I worked as an Executive Assistant and Graphic Designer for Global Telecoms in the United Kingdom and the United States, using Canva to create graphic designs, GIFs, Tiktok, IG Reels, and other publication materials.

On top of my skills in troubleshooting basic issues and navigation on laptop/desktop and mobile phones, I am an avid user of Microsoft Office tools and Google Apps/Docs.

I'm an E-Commerce Virtual Assistant that does the following:

⭐️ Zendesk and Shopify Store Management

⭐️ IG Reels in Canva

⭐️ chats, emails, and follow-ups

⭐️ Data Entry

⭐️ web research

⭐️ SEO keyword research

⭐️ Social Media Management

Tools I have used are:

⭐️Canva

⭐️Skype

⭐️Grammarly

⭐️Trello

⭐️Linkedin

⭐️Slack

⭐️Loom

I always enjoy researching, writing emails, managing tasks, and most importantly, knowing that my work makes a difference for my clients daily.

I have set up my own home office with a reliable internet connection and computer, which will undoubtedly assist me in performing the tasks effectively.

Let's talk more :)