Jay-cel Jacinto

Well-versed, dedicated and tactful Customer Service Representative, Email Support Advisor, Appointment Setter, Internet Researcher, and Sales/Upsell Master

I've been in the BPO industry for 5 years and have handled different international campaigns - online metaverse and social media, timeshare, telecom products, and service, to name a few.

I have significant knowledge and experience solving problems and responding to different types of customer inquiries and selling/upselling products and services through the phone and email.

I highly value the importance of providing quality customer service and support and always strive to deliver above and beyond expectations