I am a bilingual (English/Spanish) customer service and marketing professional with over 10 years of experience supporting international businesses across the U.S. and Latin America. My background spans customer service, sales, operations, and digital marketing, with proven success in handling customer inquiries, resolving issues, and driving client satisfaction.
With more than eight years of remote work experience, I am skilled in using CRMs and digital collaboration tools to manage customer relationships, organize workflows, and deliver results across multiple time zones.
I am passionate about creating positive customer experiences, solving problems proactively, and contributing to team success. My diverse background in both B2B and B2C environments allows me to adapt quickly and add value to global organizations.