Javier Eduardo Montenegro Medina

JAVIER EDUARDO MONTENEGRO MEDINA PROFILE Electronic and Telecommunications Engineer. Prepared and trained to synthesize scientific and technological knowledge and to achieve the solution of society problems related to the fields of Electronics, Telecommunications Systems and Telematic Systems. With skills in networks, hardware, software, information security, helpdesk, among others. Responsible, friendly, proactive, respectful person, accomplished in the proposed objectives, honest, with concentration capacity, ease of individual and team work. PERSONAL INFORMATION NAME JAVIER EDUARDO MONTENEGRO MEDINA ID - from Popayán. DATE OF BIRTH September 24, 1988 BIRTHPLACE Popayán (Cauca) MARIAL STATUS Married PHONE NUMBER - E-MAIL -- ACADEMY University: Universidad del Cauca Ingeniería Electrónica y Telecomunicaciones 2007 – 2015 Secondary school: Colegio Champagnat Sede Popayán 2000 - 2005 Primary school: Institución educativa Jorge Eliecer Gaitán Sede Pandiguando(Popayán) 1995 – 2000 Others Diplomado en docencia universitaria – Uniconfacauca (Popayán) 2019 WORK EXPERIENCE GOLDEN RACE POSITION: Technical support engineer FUNTIONS: Provide resolution to incidents raised by clients (both integration and production issues), checkDiagnose and troubleshoot technical issues related to the proper functioning of GoldenRace products, checkUse the internal tools to escalate issues to the next level, checkUse the internal tools to monitor for potential issues, checkProvide accurate and prompt feedback to customers in relation to their raised incidents, checkMake sure the established SLAs are being met, checkEscalate issues to other teams, checkDocument all technical knowledge. CONTRACTOR: Julio Cesar Duque PHONE NUMBER:- August 9, 2021 HQ5 POSITION: Technical coordinator FUNTIONS: Coordinate technical operations of the company in electronic and video security systems for banks in the south west of Colombia (Valle del Cauca, Cauca and Nariño), monitor and document the different operations of the company, generate good relationships with internal customers and external to the company. CONTRACTOR: HQ5 SAS PHONE NUMBER:- February, 2021 – Augut 2021 JPT CONSULTING AND SERVICES POSITION: Operations engineer FUNTIONS: Support the coordination of company operations in both the environmental and oil areas, manage different types of electronic devices oriented to the Internet of Things and focused on providing solutions in different areas such as Early Warning Systems, security systems , personalized devices according to the client's requirements and using renewable energy as far as possible, monitoring and documenting the different operations of the company, generating good relationships with clients, supporting when and where it is required in preventive or corrective maintenance to the different equipment made by the company. CONTRACTOR: Juan Pablo Torne PHONE NUMBER:- April, 2019 – December 2020. AGUSTIN CODAZZI POSITION: IT support engineer FUNTIONS: Participate in the implementation of the help desk, install and configure HW and SW platforms, train staff in the management and good use of the installed infrastructure, formulate and execute the schedule for the incorporation of devices into control and security tools, carry out monitoring of HW preventive maintenance, formulate and execute SW maintenance, carry out activities related to the implementation of the information security policy, diagnose in conjunction with information security specialists the levels of information security in installed platforms. CONTRACTOR: Laura Inés Restrepo de Varela PHONE NUMBER:- March, 2017 – December, 2017; January, 2018 – July, 2018 TEMPORARIOS S.A POSITION: Electronic Machine Supervisor FUNTIONS: Supervise the proper use of the electronic machines of the Popayán Thresher, in charge of coordinating preventive and/or corrective maintenance of the machines, in addition to selecting the coffee in the requested standard. CONTRACTOR: Adriana Amparo López Castro PHONE NUMBER: - May, 2016 – December, 2016 CCTV MAINTENANCE AND EMERGENCY LINE 123 POSITION: Support engineer FUNTIONS: Review, diagnosis and repair of Popayán CCTV devices. In addition, delivery of weekly and monthly reports on the maintenance carried out. CONTRACTOR: Rubén López. PHONE NUMBER:- November, 2015 – May, 2016 REFERENCES ILBER LOPEZ, Lawyer Lawyer Phone number:-. RAMIRO POLINDARA MONTENEGRO, Engineer Systems Engineer Phone number:- JAVIER EDUARDO MONTENEGRO MEDINA ID-.