JASTINE MARGARETTE SY ZABAT
EDUCATION
Licensure Examination for
Teachers Passer (LET Passer)
2024
Bachelor of Secondary
Education Major in
English
Siena College of San Jose
2019 - 2023
Bachelor of
Mathematics Major in
Business Application
Bulacan State University
2018 - 2019
Junior & Senior High
School
Christian Ecclesiastical School
2012 - 2018
COMPETENCIES
Billing & Financial
Reconciliation
Folio Management &
Documentation
Remote Collaboration &
Teamwork
Customer & Technical
Support
Time Management &
Multitasking
CRM & Accounting Tools
Microsoft Excel & Google
Workspace
LANGUAGE
PROFILE
Detail-oriented
and
adaptable
professional
with
practical
experience in technical support, financial reconciliation, and
remote operations. Adept at managing client records, resolving
service issues, and supporting cross-functional teams in fastpaced
environments.
Licensed
educator
with
strong
communication, time management, and problem-solving skills.
Committed to delivering efficient, accurate, and high-quality
service.
WORK EXPERIENCE
Concentrix
Advisor I, Technical Support (On-Site)
July 2023 – February 2024
Provided technical and customer support through phone,
email, and chat.
Diagnosed and resolved client issues efficiently while
maintaining high satisfaction scores.
Collaborated with internal teams to ensure timely and
effective solutions.
MyKey Global Accommodations
Folio Specialist & Accounts Receivable Coordinator (Remote)
February 2024 – April 2024
Maintained and updated folio records for international
clients.
Ensured accuracy and completeness of billing documents.
Coordinated
with
other
departments
to
resolve
discrepancies.
Accounting Fulfillment Associate / POD Support Auditor (Remote)
April 2024 – June 2025
Audited Hotel Folios and documents to ensure accuracy and
timely financial reporting.
Identified and resolved discrepancies by coordinating with
vendors and internal teams.
English
Maintained organized, compliant records and supported
Tagalog
month-end reconciliation processes.
