Jastine Margarette Zabat

I have a strong background in customer service, collections, and accounting support, with experience in both BPO and remote work settings. From mid-2023, I began my career in the BPO industry, where I developed strong communication and problem-solving skills. I then moved into a remote role as a Folio Specialist and Collections Agent, handling hotel billing audits and collection processes with accuracy and professionalism. Most recently, I worked as an Accounting Fulfillment Associate, auditing hotel PODs and supporting accurate financial reporting through June 2025. I’m adaptable, detail-oriented, and tech-savvy, with proficiency in Microsoft Office, Google Workspace, CRM systems, Slack, and Zoom. I’m quick to learn new tools and workflows, and I consistently look for ways to improve efficiency. Open to new opportunities, I bring a proactive, accountable, and solution-focused mindset to any team or industry I support.