I'm a seasoned Technical Support professional with more than 16 years of experience. My journey started in 2008 where I have gained experience in a variety of fields such as support for laptop and desktop hardware, software, network troubleshooting, helpdesk support and virtualization technologies. I can handle difficult technical problems with efficiency and effectiveness. I’m excited to start my journey as a Virtual Assistant, bringing with me a strong foundation in technical support and customer service. With over 16 years of experience in the tech industry, I’ve developed excellent problem-solving skills. I’m eager to apply my knowledge and learn new tools to provide administrative, technical, and customer support remotely.