Jason Knight

PROFILE HIGHLIGHTS: Technical Support Specialist with 8+ years of career experience in Administrative and Help

desk/computer applications environments. Highly adept in systems analysis, diagnostics, and troubleshooting and

conflict resolution. An individual who exhibits outstanding organizational and problem-solving skills. Works well in

team environments and displays strong work ethic. Someone who brings a wealth of administrative support talents and

skills to include the understanding of Government and Corporate culture.

PROFICIENCIES/SKILLS: Microsoft Office Suite; CWTSatoTravel/ConcurGov/GovTrip; ITAS (Integrated Time and

Attendance System); SOFiE (Status of Funds Internet Edition); EDIE (Employee Database Internet Edition); EHCM

(Enterprise Human Capital Management); LMS (Learning Management System)/HHS Learning Portal; PARS

(Performance Awards Reporting System); POTS (Purchasing Online Tracking System); SMARTHR (Self-Monitoring

Analytics Reporting Tool for Human Resources); FAITAS (Federal Acquisition Institute Training Application System);

WiTS (Workflow information Tracking System); RePORT (Research Portfolio Online Reporting Tools); SharePoint;

NBS travel; nVision. QVR, Tableau, Power BI, and Appropriations Law Training