I can say that I am a highly capable professional with over 7 years of customer service experience. I have excellent experience with Shopify 'Freshdesk and zendesk as well as with different shipping company. I also have experience with uptracker, masfulfill, dropified in fulfilling Orders via shopify. Making follow ups with the courier for the tracking numbers and status of parcels, processing refunds and replacement. I also have experience in product researching and other admin task.
Experience with Amazon and other application in Shopify.
I also have experience as Customer Support Manager and Project Manager.