Jasmin Prestbury

I’m Jasmin, a Learning & Development specialist turned remote operations pro, with a strong background in customer support, training, curriculum design, and administrative leadership. Over the past several years, I’ve built a career around helping organizations operate smoothly—through clear communication, organized workflows, and exceptional client and learner support.

My experience spans program management, instructional design, customer service, virtual assistance, and team leadership. I’ve managed training departments, created high-quality learning materials, supported hundreds of learners, and delivered responsive, compassionate customer care in fast-moving environments. Whether I’m updating spreadsheets, coordinating schedules, building out SOPs, or improving onboarding processes, I bring structure, accuracy, and professionalism to everything I touch.

I’m highly tech-savvy and love using AI and digital tools to streamline work, automate tasks, and increase efficiency. From Microsoft 365 and Google Workspace to LMS platforms, CRM tools, and automation apps, I adapt quickly and enjoy making systems easier for teams to use.

At the core of my work is people. I communicate clearly, solve problems quickly, and help clients feel supported and understood. I’m reliable, organized, and comfortable working independently to deliver results without needing constant oversight.

If you’re looking for someone who can enhance your customer experience, manage your operations, support your team, or build clear, effective training and documentation, I’m here to help.