Jasmin Magno

*Communicated effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests.
*Outstanding organizational skills and the ability to handle multiple tasks while meeting deadlines without sacrificing the quality of work.
*Responsible for reviewing security information and account activity with the callers, identifying the type of fraud and setting accounts up for investigations.
*Use effective communication and interpersonal skills to interact with co employees and customers.
*Use listening abilities to help clients identify and gauge needs.
*Multitasking skills used to provide excellent customer service.
*Fast, Accurate and Efficient in giving out information.