Japheth Dibo Anindo

I’m Japheth Anindo, a versatile Virtual Assistant, Customer Experience Specialist, and Full-Stack Developer with over 7 years of professional experience in administrative support, customer service leadership, and digital solutions. I help busy entrepreneurs, executives, and businesses stay organized, run efficiently, and grow faster.

I offer a unique blend of administrative precision and technical expertise. On the operations side, I handle calendar & email management, CRM/database updates, data entry, online research, document creation, social media scheduling, reports, and bookkeeping—always with 100% accuracy and confidentiality. On the tech side, I design and build custom websites, web apps, and digital tools to automate processes, improve workflows, and enhance customer experiences.

Over my career at Britam, Horizon Contact Centers, CCI, and as a freelance developer, I’ve delivered:

• 95%+ customer satisfaction ratings through responsive and empathetic service.
• 30% boosts in team productivity by streamlining processes and introducing automation.
• Custom websites and applications that increased client engagement and reduced manual workload by up to 40%.

Core Tools & Skills: Google Workspace, Microsoft Office, Trello, Slack, Canva, CRM platforms, Power BI, HTML, CSS, JavaScript, React, Node.js, and database management.

✅ Why clients hire me:

• Reliable, proactive, and results-driven—able to work independently and deliver on time.
• Strong communicator with a talent for turning complex needs into clear, effective solutions.
• A rare combination of people skills + technical skills, making me both your admin backbone and digital problem-solver.

Whether you need seamless admin support, client relationship management, or a fully functional website/app, I’m here to help you achieve it—efficiently, professionally, and with a personal touch.