January Cattleya Aldeguer

 January Cattleya Aldeguer Virtual Assistant OBJECTIVE To seek a good position in a challenging and stimulating environment envisaging personal growth and career development associating with an organization that provides an ambiance for learning and personal growth. Contact PHONE:- EMAIL:- ADDRESS: MarhilSubd. Bago City Negros Occidental Academic Details- Supplemental Subject for Teachers- Bachelors of Science Double in Business and Entrepreneurial Management WORK EXPERIENCE August 2010-July 31, 2018 Technical Support Representative (Teletech Bacolod) Resolution Specialist for Digital Subscriber Line. Catering customer internet issue and diligently deliver good customer service by providing resolution in a timely manner. Deliver good customer service by satisfying client and customer’s needs. Build customer trust and give ownership in every call. January 2018 to December 2020 Part time appointment setter Contacts potential customers and arrange sales calls. January 2018 to December 2019 Online tutor for Korean students of different ages Summary of qualifications •Highly organized and dedicated, flexible and positive attitude. •Able to handle multiple obligations under pressure and consistently meet expectations. •Excellent written, oral and interpersonal communication skills. •Thrive on working in a challenging environment •Can deliver effective customer service with a friendly and pleasant personality.