• 10 years of experience, combined both office and freelance work.
• Excellent written and verbal communication skills, with an eye for detail
• Computer Literate (MS Office)
• Is creative and resourceful
• Productive in a high volume, high stress, environment
• Can speak and write in English
• Hardworking, proficient in multitasking
With an experience of over 10 years in the BPO industry for both voice and non-voice. My ability to multitask in a high-stress work environment sets me apart from the other freelancers. Since I've been used to speaking on the phone while executing requests or maintaining records. This is also done within a time-stressed manner without compromising the quality and integrity of the work output.