Jannien Jabao

Hi! I'm Jannien Claire Jabao, a highly reliable and detail-oriented Virtual Assistant with over 3 years of experience supporting E-commerce brands in the Shopify and dropshipping space.

I specialize in:

• 💬 Customer Support – Handling email and chat inquiries, resolving order issues, refunds, and shipping concerns
• 🛒 Order Management – Processing, tracking, and updating orders using Shopify, AliExpress, and Zendrop.
• 🛠️ Admin Tasks – Data entry, inbox management, product listing updates, and CRM use
• 🕑 Working U.S./UK Hours – I’m flexible and able to work in your preferred time zone

I’m fluent in English (both spoken and written), tech-savvy, and proactive in communicating with both teams and customers. I’m passionate about helping businesses deliver excellent service that keeps customers happy and loyal.

If you're looking for someone reliable, responsive, and experienced in the day-to-day operations of an eCommerce store — let’s connect! I’m available for part-time or full-time work and ready to contribute to your business success.