Janna Maurice Juarez

JANNA MAURICE A. JUAREZ, RPm #274 Zone 2 Brgy. Tinurik, Tanauan City, Batangas-- CAREER OBJECTIVE: A highly organized and hard-working individual looking for a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company. To make use of my interpersonal skills to achieve goals of a company that focuses on customer satisfaction and customer experience. WORK EXPERIENCE: – Pearson Management Services Philippines, Inc 7th Floor North Tower Rockwell Business Center Sheridan cor. United Street Mandaluyong City April 15, 2019 – present Manage the deployment of examiners, moderators and verifiers known as Assessment Associates to assessment roles in a given area Provide assistance to customers, clients and stakeholders concerns and issues thru Salesforce OneCRM Manage team inbox for incoming emails and queries Provide trainings for different team in the department for the processes done by our team Responsible for ensuring that sufficient AAs are contracted to meet target requirements for all areas Perform all other tasks/responsibilities that may be assigned by the Team Leader from time to time Deployment Coordinator • • • • • • • Talent Supply Support ● ● – Information Professionals, Inc. Deployed under Procter & Gamble Philippines 7th Floor Arcadia Bldg., 880 Quezon Ave., Brgy. Paligsahan, Quezon City Nov. 26, 2018 – March 31, 2019 Provide support to HR test administrator during test administration o Handle the registration and distribution of test materials to the candidates o Handle queries and concerns of examinees o Collect and compile test materials after the test Responsible to the end-to-end recruitment process as follows: o Forward candidate profile to Function recruitment SPOC for paper screening and send email reminder to follow up on the result o Update result status in candidate database to send correspondence regarding the result via Taleo o Schedule candidates for interview, book room assignment, and sends calendar invite to the interviewer 1 ● ● ● ● o Coordinate with interviewer’s availability to accept schedule o Prepare interview sheets and candidate profile to be hand carry to the interviewer o Monitor the attendance of the candidate on the day of interview o Prepare offer letter for passed candidates and list of pre-employment requirements Responsible in the post-offer monitoring process of the candidate as follows: o Receives applicant’s pre-employment requirements, tracks and monitors the new hire’s PE and government ID requirements o Provide necessary information needed by Talent Practice for the processing of new hire eForm o Draft new hire contract for alignment by the Talent Practice Leader o Prepare other forms, aligned contract and documents for 201 filing o Send email reminder to new hires function Manager to inform them of the arrival of the new hire Ensure up to date the status of the candidate in Candidate Management Center for updating in Taleo Handling concerns or inquiries of clients and employees Perform all other tasks/responsibilities that may be assigned by the HR Manager from time to time – Pointman Management Specialist, Inc. Unit 401 Star Centrum Condominium, Brgy. Bel-Air, Makati City February 27, 2017 – June 15, 2018 Responsible to the end-to-end recruitment process as follows: o Sourcing and Pooling of Candidates o Conducting in-person and phone interviews of applicants o Screening and filtering applications and resumes o Posting, monitoring and maintaining of open positions in online job search platforms and social media accounts o Providing well documented recommendation/report of screened applicants o Processing of Pre-employment requirements as well as obtaining and maintaining 201 files of employees o Providing Job Offer letter, contracts and other confidential documents o Conducting New Employee Orientation to successful hires o Monitoring status of employment of all active employees o Processing requests of COE and endorsement letter Submission of weekly and monthly hiring reports requested by the Manager and Clients Maintaining good relationship with all candidates, employees and corporate clients Attending client meeting from time to time Coordinating with different LGU/PESO offices and schools for Job Fair activities Handling concerns or inquiries of clients and employees Perform all other tasks/responsibilities that may be assigned by the HR Manager from time to time HR Assistant ● ● ● ● ● ● ● SKILLS AND STRENGTH: Applicant Tracking and Client Management, Office Management, 5S Implementation, Proficiency in Microsoft Office Suite, Article / Letter Composition, Time Management, Strong Leadership and Communication Skills, Attention to detail, Problem Solving and Decision Making, Multi – tasking, Project Management, Research Analysis and Reporting, Customer Service, Work under Minimal Supervision, Amenable to shifting schedule and Fieldwork 2 EDUCATIONAL BACKGROUND: Tertiary Level - Bachelor of Science in Psychology DMMC Institute of Health Sciences # 143 Narra St. Mountview Subd. Brgy 3, Tanauan City, Bats. S.Y. 2010 -2014 Academic Achievement Award President’s Lister/ Dean’s Lister ORGANIZATIONAL AFFILIATION: ● Licensed Psychometrician PERSONAL DATA: Age: Religion: 27 Roman Catholic Status: Single Citizenship: Filipino Janna Maurice A. Juarez, RPm Applicant 3