Seeking to leverage skills, attributes, knowledge and experience gained to meet individual and organizational growth and objectives.
Total 11+ years of work experience in the Nielsen Services. Key Responsibilities handled:
- · End to End connect between various sub domains of Market Research namely SirVAL, Reference Data, Client Operations, etc.
- · Governing a team of 15 associates ensuring individual as well as Organizational growth
- · Responsible for Weekly/Monthly/Yearly deliverables to onshore Team
- · Ensuring process meeting all the committed client SLAs like productivity, quality, autonomy and others
- · Ensuring production deadlines, people development, supporting business goals in collaboration with organization goals as the core objectives
- · Ensuring compliance to ISO standards in terms of iQMS, BCP, Health and Safety management
- · Ensuring compliance to Company's Code of conduct, HR, IS and other administrative policies
- Certified Lean six sigma professional