Janine Gabrielle Herrera Castro

https://www.facebook.com/prettybrielle Janine Gabrielle H. Castro Address: 126 Sta. Ana Ave., Iba. Iyam, Lucena City Contact No.:-/ - Email:-Skype ID: janinegabrielle27 CAREER OBJECTIVE To expose myself in a service position that would apply my knowledge, harness my personal skills and serve the client as well as the company with competence and integrity. SEMINARS/TRAININGS ATTENDED EDUCATIONAL BACKGROUND TERTIARY: BS in Business Administration Major in Human Resource Management AMA Computer College Iyam, Lucena City SECONDARY: Alternative Learning System Lucena City 2007 PRIMARY: Lucena East II Elementary School Lucena City- SKILLS English Proficiency and American Accent Training Global Accent Power English Training-Centre (GAPET-C), Lucena City April 2014 - Present On-the-Job Training RCBC Savings Bank, Lucena City April – May 2013 Finishing Course for Call Center Agent Informatics Institute, Lucena City April – May 2012 Closing the Generation Gap in a Workplace AMA Campus, Lucena City September 21, 2012 Basic Campus Journalism AMA Campus, Lucena City October 6, 2011 AFFILIATION Junior Accountants and Managers (member) ▪ English Proficiency WORK EXPERIENCE ▪ Can communicate efficiently in oral or written in Filipino and English Convergys Nuvali Customer Service Associate Aug. 17, 2015-January 9, 2017 Foreign Client Able to do Windows Application: Microsoft Office- MS Word, MS PowerPoint and MS Excel Virtual Assistant May 2017 – December 2017 IdialU – Homebased Inbound/Outbound Agent May 2017 – May 2018 ▪ Data Entry Foreign Client ▪ Customer Service Part-Time Ebay Lister December 2017 - present ▪ CERTIFICATIONS • • I hereby certify that the above information is true and correct to the best of my knowledge and belief. Janine Gabrielle H. Castro Top 1 Agent Most Balanced Scorecard October- PERSONAL DATA Date of birth Religion Weight Height Nationality Gender Civil Status Language Spoken : : : : : : : : December 27, 1989 Roman Catholic 80 lbs 5”4 ft. Filipino Female Single Filipino and English CHARACTER REFERENCES Dean Rochelle P. Tolentino : College Dean AMA Computer College Lucena City Mary Jane H. De Ramos : Government Employee GSIS, Lucena City Engr. Felipe V.Elises : School Director AMA Computer College Lucena City