Janine Gabrielle Herrera Castro

List of Tasks for Each Client/Company Customer Service Representative – Macy’s Omnichannel Account Company Name: Convergys Inbound Phone Support | Assist Customer’s Inquiry Regarding Items That We Sell | Assist Customer’s Return and Exchange | Placing Orders for Customers | Informing Customers Regarding Deliveries Customer Service Representative – Macy’s Credit Company Name: Convergys Inbound Phone Support | Provide Credit Card Balance to Customer | Receive Credit Card Payment | Resolve Credit Card Issues of the Customers Like Declined Transactions | Solve Disputes on Account | Issue New Cards to The Clients |Updating Client’s Information Virtual Assistant Company Name: Onlinejobs.ph Email Management and Support | Chat Support | Data Entry | Client Support | Appointment Setter | Live Chat |Update Client’s Information Freelance Inbound/Outbound Representative (Independent Contractor) – Credit Repair Company Name: IDIALU Inbound/Outbound Phone Support | Assist Client’s Inquiries | Upselling | Convince Clients to Apply on Credit Repair Product Lister Foreign Client Product Research | Upload Items to Client’s Ebay Store | Replace Out of Stock Items | Online Store Handling