Janike Brough

I am a marketing and customer experience professional with over 9 years of experience spanning digital marketing, campaign strategy, content creation, client communications, and team management.

Nique Marketing | Remote

📅 October 2024 – Present

Founded and lead a boutique marketing consultancy offering bespoke support to growing brands. Provide strategic marketing direction, content creation, admin support, and branding services tailored to each client's goals and industry.

Key Responsibilities:

• Develop tailored marketing strategies, brand positioning, and content plans.
• Create and manage Instagram and Facebook content including posts, stories, and paid ads.
• Design branded marketing materials such as email graphics, presentation decks, and ad creatives.
• Deliver custom visual assets for sectors including finance (UKAF), F&B (Fruit & Vine), and wellness.
• Coordinate influencer outreach and campaign development.
• Provide administrative support including booking management, CRM updates, and customer workflows.
• Maintain client relationships, host strategy sessions, and ensure all deliverables meet brand standards.

The Fun Company | Cracker Zac’s

📅 August 2022 – September 2024

Led marketing and operational functions across 10 branches and 2 Cracker Zac’s locations. Managed campaign execution, booking coordination, team supervision, social media, and performance reporting.

Key Responsibilities:

• Oversaw large group reservations, exclusive bookings, and national events.
• Supervised 3 call centre agents and ensured process compliance.
• Designed signage, menus, and in-store notices.
• Organised nationwide photoshoots and coordinated influencer bookings.
• Created marketing content for Instagram and Facebook.
• Collaborated with mall marketing teams to execute campaigns.
• Reviewed and approved collateral with external design agencies.
• Launched new company website and managed QA testing.
• Handled recruitment, disciplinary action, and performance oversight.
• Produced performance reports and maintained CRM accuracy.

Docs in All

📅 March 2021 – July 2022

Oversaw communication, project admin, and documentation for legal and nonprofit clients.

Responsibilities:

• Drafted briefing emails, trust registrations, and company profiles.
• Handled document submissions to SARS, the Master’s Office, and related authorities.
• Managed invoicing, finances, and document follow-ups.
• Rebranded company identity and transitioned operations to Office 365.

Bidfood

📅 September 2018 – February 2021

Led digital campaigns, content creation, and supplier marketing across multiple branches.

Responsibilities:

• Designed and managed competitions, newsletters, and weekly content updates.
• Created and reviewed campaign assets and emailers.
• Oversaw social media content planning, admin, and customer responses.
• Organised supplier advertising and ensured branding alignment.
• Coordinated events like open days, Black Friday activations, and gala dinners.
• Generated campaign reports and managed unsubscribes and CRM lists.

Wirsam Scientific

📅 December 2017 – August 2018

Delivered brand communications, internal campaigns, and corporate events support.

Responsibilities:

• Wrote editorials and managed content updates on the website and social media.
• Planned company events, created email campaigns, and executed staff appreciation programs.
• Organised courses and training logistics, designed branded materials, and supported exhibitions.

University of Johannesburg

📅 2015 – 2016

🎓 Bachelor of Technology in Marketing

University of Johannesburg, 2018

🎓 National Diploma in Marketing

University of Johannesburg, 2015

🎓 National Senior Certificate (Matric)

Hoërskool Florida, 2010

• Canva | MS Office Suite | SharePoint | Teams | Planner
• CRM Systems | Email Marketing | Campaign Management
• Social Media Strategy | Content Design | Process Development
• Project Management | Virtual Assistance | Admin Systems