Janicha Joy Bontuyan

JANICHA JOY M. BONTUYAN Davao City, Philippines-- OCCUPATION OBJECTIVE: A dedicated worker seeking a full-time position with advancement opportunity to further enhance my knowledge and skills based in my qualifications and to contribute in the most effective manner. EDUCATION: University of Mindanao BS in Business Administration, major in Human Resource Management- WORK EXPERIENCE: Human Resource Management Intern, Prudential Guarantee & Assurance, Inc. November 2016- February 2017 • Handle virtually some aspects of employee support functions including; phone calling clients and answering their inquiry, encoding, receiving e-mails and files then scan afterwards. • Sorting out files and counting/ tracking the hours work based on the Daily Time Record (DTR). Virtual Assistant Data Entry Specialist, Modway Furniture via Upwork April 2017 – March 2020 • Handling virtually the employee support function system – that includes encoding data using excel and word document; E-mailing Amazon for our concern regarding errors found on our item page and being flexible with any projects provided on us. • Experienced working as a chat support agent on Amazon under Modway Company. Operational Manager, Modway Furniture via Upwork • Provide guidance to staff. • • Manage and delegate work assignment/project for staff. Assist and answer queries relating to concerns, issues, and updates of our work. OTHER SKILLS: TECHNICAL • • • • Fast Keying Skills Proficient in Microsoft Excel, Word, PowerPoint etc. Thorough understanding of social media and social media analytics Proficient in Email and Data Entry ADMINISTRATIVE • • • • • • • Can work in less Supervision Ability to interface with different kinds of people Willing to undergo Challenging task or multi-tasking Hardworking, flexible, and dedicated to work Fast learner and Teachable Creative and Imaginative People-oriented and Goal-oriented PARTICIPATIONS AND ORGANIZATION: • • • • • • Member of Junior People Management Association of the Philippines (JPMAP) One of the facilitators in Psychology 30 Group Process Dynamics. One of the facilitators who conducted a seminar regarding to “Seven Habits of Highly Effective People”. Part of Human Resource Intern Officers Been an Emcee/ Master of Ceremony during the two Seminars which entitled Sexual Harassment Seminar and Stress & Time Management Seminar last January 7, 2017 One of the facilitators who conducted 4 seminars during internship. SEMINARS/ CONFERENCES ATTENDED: 1. “Social Branding and Career Management” held at AVR1 University of Mindanao, Bolton St., Davao City, Philippines last February 7, 2017, with a guest speaker from Germany, Mr. Graham Howard Murray, Med, FCIPD, FISTC 2. “Sexual Harassment Seminar” held at AVR1 University of Mindanao, Bolton St., Davao City, Philippines last January 7, 2017 3. “Stress and Time Management” held at AVR1 University of Mindanao, Bolton St., Davao City, Philippines last January 7, 2017 4. “Basic Stress Management” held at AVR- Library 4th floor University of Mindanao, Bolton St., Davao City, Philippines last January 6, 2017 5. “Fostering the Leadership Skills of Millenials” held at AVR 3 of University of Mindanao, Bolton St., Davao City, Philippines last December 19, 2016 6. “POWER DRESSING AND BUSINESS ETIQUETTE: THE ART OF CREATING PROFESSIONAL IMAGE” held at AVR 3 of University of Mindanao, Bolton St., Davao City, Philippines last December 10, 2016 7. “Seven Habits of Highly Effective People” held at AVR1 University of Mindanao, Bolton St., Davao City, Philippines last May 13, 2016 8. HR Festival with the theme of “UNITY: GOING BEYOND DIVERSITY THROUGH BUILDING PEOPLE” held on March 6, 2016 at Ateneo Martinez Sport Complex, Matina Davao City