Janice Pagente

JANICE S. PAGENTE Medical Virtual Assistant | Medical Biller Administrative Assistant | Data Encoder Profile - Highly organized, efficient, compassionate and detail-oriented Medical Virtual Assistant with 3 years and 10 months of experience providing comprehensive administrative support to medical professionals with a strong commitment to patient care. Proven ability to manage complex schedules, handle sensitive patient information with discretion, and streamline workflows to maximize efficiency. Proficient in electronic health records (EHR) systems and various medical software. Dedicated to providing exceptional support and contributing to a positive patient experience. Work Experience - WRS Health Cangbagsa, Larena, Siquijor, Philippines 6226 Medical Billing Services Posting of payments from patients and different insurances Documenting patient’s claim denials/rejections from different Education insurances Generating secondary claims Siquijor State College Bachelor of Science in Business Administration major in General Management Batch 2018 Focusing on Explanation of Benefits (EOB) and Electronic- Remittance Advice (ERA) posting Managing accounts receivable billing and collection of payments for all designated payers Applying manual payments and auto payments to accounts for payor types of Medicare, Medicaid and Commercial Insurances Medical Virtual Assistant St. Vincent Academy Communicating to various healthcare programs to confirm and Secondary Education document accurate patient eligibility, coverage of benefits, pre- Batch 2011 authorization and referrals in each patient’s plan Making spreadsheets to maintain accurate and up-to-date patient’s information and track daily patient appointments Larena Central Elementary School Perform other administrative tasks as assigned. Siquijor State College Elementary Education Office Assistant Batch- Expertise Administrative Assistant Data Entry EOB Analysis Medical Payment Posting 2021 Working with the wider development team Handling administrative, organizational and clerical support tasks Managing office records and files Updating paperwork and databases Creating documents, including correspondence and reports References Medical Eligibility & Benefits Verification Ms. Claire Angelee Rubi Language Dr. Jonah Lynn A. Juguilon English Filipino Global Medical VA Medical Virtual Assistant Siquijor State College Dean, College of Business and Management Ms. Abbey Valerie T. Sapon Minnesota Mental Health Clinic Remote Medical Biller and Coder Mr. Rey Neil Pajulas WRS Health Clinic Remote Medical Billing Representative