JANICE KATHLEEN S. GUILARAN
B.S. Nursing
Rizal Street, San Enrique, Negros Occidental
Negros Occidental, Philippines 6130
(--Skype ID: live:jkguila25
PERSONAL DATA
Age:
34
Date of Birth:
September 25, 1983
Gender:
Female
Civil Status:
Single
Height:
158 cm (5’ 1’’)
Weight:
120 lbs. (60 kg)
Nationality:
Filipino
Religion:
Roman Catholic
Permanent Address:
Rizal Street, Brgy.Poblacion, San Enrique, Negros Occidental
Negros Occidental, Philippines 6104
WORK EXPERIENCE
Technical Support Representative
May 2016– January 2018
Company: Convergys
Company Industry: BPO
Job Description:
Chat Support
Internet & Cable Troubleshooting
Sales
WORK EXPERIENCE
Position:
Travel Agent
Duration:
June 2008 – October 2009
Company:
Aegis People Support
Company Industry:
BPO
Job Description:
Travel Bookings
Car Rentals
Hotel Bookings
Vacation Packages Bookings
WORK EXPERIENCE
Position:
Customer Service Associate
Duration:
October 2007 – April 2008
Company:
Teletech
Company Industry:
BPO
Job Description:
Billing Services
Sales
EDUCATION
2011 - 2015
Bachelor of Science in Nursing
West Negros University
SKILLS
Excellent written and oral communication skills
Highly organized
Advance knowledge in Microsoft Office
Highly trainable
High tolerance under work stress
Can work well with less supervision
Excellent team player
