Janice Annon

Janice Annon Objectives: To be an exceptional and dedicated worker and to learn and develop my skills from any experience that I may receive. I would also use my skills and abilities to help the company to accomplish their mission and to grow into a bigger and better organization than before. SPECIAL TRAINING​: In 2014, I completed a four week intensive Job Savvy training with the Heart Trust NTA in Business Administration level 2 in Customer Service, Professionalism, Entrepreneurial Skills, Sales and Marketing. EDUCATION​: 2007 – 2014 ​Jose Marti Technical High School Caribbean Secondary Examination Certificate Subject Grades English Language 2 Agricultural Science D/A 2 Mathematics 3 Physics 3 Information Technology 3 Biology 3 Caribbean Advanced Proficiency Examination Communication Studies Environmental Science Unit 1 2 2 Biology Unit 1 Caribbean Studies 4 3 Environmental Science Unit 2 Biology Unit 2 2 5 WORK EXPERIENCE​: Spring Village Health center January 2015 to April 28, 2015 -Customer Service Representative Meet and greet patients as they enter the organization and to also answer any questions or queries that the patients or may have. Fullgram Solutions November 2015 to March 31, 2016 -Customer Service Representative Call and greet customers and ask them a few questions about their business. Call clients and ask a few questions about them and match them with colleges in their area while on the phone with them. Hinduja Global Solution November 14, 2017 to February 15,2019 -Customer Service Rep Taking on the role of advocating on behalf of members with health insurance, to ensure that every member or representative feels satisfied with the service they received and to ensure that our customers’ well-being is at heart. SPECIAL SKILL​: I am honest, self-motivated, and a hard working person; I possess the ability to adapt and to be flexible. My skills, abilities and marketable qualities allow me to be dedicated and dependable. I am computer literate, I’m also internet savvy, good written and oral communication skills, highly organized and have the ability to balance multiple tasks simultaneously and the ability to solve customer queries as well as set goals and meet objectives efficiently. AWARDS AND OTHER INTEREST -Science and Environmental Club-Position: Secretary- Duties: Type, takes minutes, construct letters to the vice principal of the school, send information to members of the club, plan meetings and conduct club meetings -Science and Environmental club-Position: Treasurer- Duties: Collect and records all money that goes in and out of the club and also budget the spending of the club -Diploma for passing Six Csec (CXC) subjects 2012 -Participation in the Jamaica Costal Clean Up 2014 -Prefect- -Member of the peer councillors club- -Member of interact club-