Janelle Mayo

JANELLE TIOZON MAYO COLD CALLER / CUSTOMER SERVICE / SALES REPRESENTATIVE / APPOINTMENT SETTER PROFILE CONTACT --Alibangbang St. Sabang Lipa City, Batangas Hi there! I'm a seasoned professional with a diverse background in BPO industry, accumulating five years of valuable experience. Throughout my career, I've navigated roles in sales, billing, customer service, technical support, financing, collections and setting an appointment, showcasing my versatility and adaptability. I am fully skilled in handling customers appropriately, ensuring customer satisfaction and getting more leads. I'm motivated and a hard-working individual with an eagerness to learn. EDUCATION- INOSLUBAN-MARAOUY WORK EXPERIENCE NATIONAL HIGHSCHOOL RESULTS -CX LIPA SKILLS Active listening Multitasking Computer Literacy Strong Communication Problem Solving Organizational Skill Adaptability Customer Service Appointment Setting Auto Finance Collections Email Account Management CRM INBOUND SALES REPRESENTATIVE Inbound Calls Activating Satellite Radios Billing Upsell Subscription Basic Troubleshooting 24/7 intouch CUSTOMER EXPERIENCE ASSOCIATE Inbound calls Outbound calls EMAIL All about real estate JANELLE TIOZON MAYO COLD CALLER / CUSTOMER SERVICE / SALES REPRESENTATIVE / APPOINTMENT SETTER WORK EXPERIENCE LANGUAGES English (Fluent) Filipino (Fluent) HealthyBOS APPPOINTMENT SETTER Inbound Calls Outbound Calls Schedule and Reschedule Insurance Availability Emails SUTHERLAND GLOBAL SERVICES Customer Service Representative Inbound Calls Outbound Calls Purchase & Tracking Orders Order Processing Upgrading Device Billing Account Management Technical Troubleshooting NOWCOM Services Customer Service Representative FINANCIAL ACCOUNT Inbound Calls Outbound Calls Auto Financing Services Billing Auto Loans Money Loans Collections Account Management Emails