Janelle Mayo

I'm a seasoned professional with a diverse background in BPO industry, accumulating five years of valuable experience. I also have a more than a year experience of being a Cold Caller/Appointment setter. Throughout my career, I've navigated roles in billing, customer service, technical support, scheduling and getting more leads, showcasing my versatility and adaptability. This multifaceted experience has honed my communication skills, organizational prowess, and strategic marketing abilities.

List of Tasks that I can offer:

-Cold Caller 

• Data Entry 

• Calendar management 

• Customer Service

• Cold email outreach 

• Appointment Setting 

• Lead Listing 

• Administrative Support 

• Market research 

• Upgrade devices

• Sale

• Real Estate

• Billing

Tools I'm proficient with: 

• Slack

• MS Office 

• Google Suite 

• Appollo.io 

• Nextiva 

• Ring Central

• Zoiper

• Canva

• Avaya

• Cisco

• Atlas Finesse

• Verint

• Samson

 I am passionate in leveraging my expertise to deliver high-quality results, whether it's resolving complex issues in customer service or executing targeted marketing campaigns. My dedication, adaptability, and diverse skill set make me a valuable asset in any dynamic work environment.