Janelle Diel Garcia

JANELLE DIEL-GARCIA Jan, 2022 - Aug, 2024 VIRTUAL ASSISTANT/ACCOUNT MANAGER McJ Tools email marketing and email handling Cold calling Setting up Appointments Strategizing on Approaches to boost product sales Email Management CRM Management- Hubspot, Salesforce, Salesloft, ZOHO Conducting client meetings Overseeing colleague's work and strategies Calendar Management Nov, 2018 - Dec, 2021 SALES DEVELOPMENT TEAM LEADER AT CIENCE Supportware Philippines EXPERIENCES email marketing and email handling MY PROFILE Hello, my name is Janelle, I'm an expert in email handling, appointment setting, cold calling, and CRM management. Collaborate with sales and marketing team members on strategic sales approach Cold calling/checking teams call quality Set appointments for the sales team when a lead reaches a qualified - stage Checking the overall quality of teams work - Ensure successful follow-through of the sales cycle by maintaining accurate activity and lead qualification information in CRM application Nov, 2017 - July, 2018 CUSTOMER SERVICE REP AT PAYPAL US Ubiquity Global Services Helping consumers with their PayPal transactions, debit card, and accounts. Processing Debit Card replacement May, 2017 - October, 2017 PRO SKILLS email Marketing Appointment Setting LOAN ORIGINATOR ARB Call Facilities Reaching out to prospects and offering Cash loan Email Handling Verifying paychecks from bank or online banking CRM Management April, 2016 - April, 2017 CUSTOMER SERVICE REPRESENTATIVE Teleperformance Assisting customers with fraudulent transactions Cold Calling Processing Credit Card Replacement EDUCATIONS Customer Service June, 2014- Nov 2016 BS IN BUSINESS MANAGEMENT LACSON COLLEGE 2nd year Undergraduate