Janelle Diel Garcia

I pride myself on being highly organized, efficient, and self-motivated. My success stems from my ability to acquire new knowledge rapidly and consistently strive for elevated personal and professional standards by willingly taking on additional responsibilities. With experience spanning the financial and marketing sectors, I have served as both a Fraud Analyst and a customer service representative for two years, followed by a three-year tenure as a Sales Development Representative Team leader and a year of experience as a Virtual assistant.

My objective is to deliver top-notch, reliable service. I am a dedicated worker who thrives on autonomy and excels under pressure, particularly when working against deadlines.

As a customer service representative, I prioritize providing exceptional customer experiences, promptly addressing their concerns, and resolving issues efficiently.

As a Sales Development Representative, my responsibilities include:

-Assessing leads generated from marketing initiatives as potential sales opportunities

-Initiating contact with potential prospects via cold calls, emails, and social media outreach (LinkedIn)

-Identifying prospect needs and recommending suitable products/services

Cultivating enduring, trust-based relationships with prospects

-Actively pursuing new business prospects in the market

-Conducting client meetings or calls between prospects and Sales Executives

-Providing sales results reports to the Sales Manager

Skills Summary:

-Proficient in database and CRM management, including HubSpot, SalesLoft, Salesforce, and Zoho

-Experienced in email and LinkedIn marketing

-Skilled in lead research and enrichment

-Capable of conducting cold calls and emails

-Proficient in calendar management and appointment setting

Please don't hesitate to reach out if you believe our profiles align well.

I eagerly anticipate the opportunity to contribute to your team's success!