Jane Yakubu

Jane Yakubu

$5/hr
I am customer care agent responsible for running a company's customer care hotline.
Reply rate:
70.0%
Availability:
Full-time (40 hrs/wk)
Age:
39 years old
Location:
Abuja, Federal Capital Territory, Nigeria
Experience:
7 years
About

I am a graduate of mass communication with great communication skills(oral and written), excellent customer relationship management, great interpersonal relationships skills, great web outsourcing, excellent multitasking skills, and great computer skills(Microsoft Office).

I derive pleasure from communicating with clients and convincing them to achieve organizational results.

My skills in general include:

Ability to multi-task with high leadership and organizational skills.

Excellent time management skills with a proven ability to meet deadlines.

Ability to handle dissatisfied clients and remain calm always.

a capacity for close attention to detail and effective written and vocal communication.

Proficient with Google Search and Microsoft programs.

a CRM expert with experience in Salesforce, VICIDIAL, RingCentral, MD365, Quickbase, Andor, Slack, Teams, and Hubstaff.

I would welcome the opportunity to discuss my qualifications in more detail. I appreciate your thoughtfulness and hope to speak with you soon.

I also have an MBA in business administration and can work under pressure.

Languages
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