Jane Obinna Eze

I'm a customer support specialist with over 3 years of experience in the field.Iam an energetic and driven problem- solver,who is always passionate about providing excellent customer service.My goal is to ensure a positive customer experience through an efficient, knowledgeable and friendly approach.

My experience includes working in both in person and remote customer service roles.I have a deep understanding of customer service processes,I enjoy interacting with people, understanding their needs and finding solutions that fits in.Iam extremely organized and detail oriented,and I am able to handle multiple tasks and prioritize accordingly.I have comprehensive understanding of customer service software and technology .(Hubspot, freshdesk, Zendesk intercom,slack etc)