JANE NJERI
EXECUTIVE VIRTUAL ASSISTANT
PROFESSIONAL SUMMARY
CONTACT
Nakuru, Kenya
EDUCATION
2016 - 2020
KENYATTA UNIVERSITY
Bsc in Information and
Communication Technology
SKILLS
Email Management
Calendar Scheduling
Data Entry
Customer Service
Social Media Management
Research Skills
Content Creation
File Management
Travel Arrangements
Basic Bookkeeping
Project Management
Time Management
Communication Skills
Problem-Solving
Editing & Proofreading
Task Prioritization
Online Meeting Management
CRM Management
LANGUAGES
English (Fluent)
Kiswahili (Fluent)
I am an Executive Virtual Assistant with experience supporting executives,
business owners, and busy professionals in staying organized and focused. I
manage calendars, schedule meetings, respond to emails, and keep
information well-organized. I excel at problem-solving, attention to detail,
and using tools such as Microsoft Office, Google Workspace, and project
management software. I work proactively, think ahead, and ensure tasks are
completed on time, allowing my clients to concentrate on making important
business decisions.
WORK EXPERIENCE
Executive Assistant & Clerical Officer
Molo District Hospital
2022 - 2024
I efficiently streamlined the patient registration and admission
process, ensuring timely intake and minimizing wait times.
I accurately entered and maintained patient data, guaranteeing the
accuracy and integrity of electronic health records.
I coordinated and scheduled appointments according to physician
availability and patient urgency, ensuring efficient allocation of
healthcare resources.
I organized and maintained medical records, ensuring ease of
access for authorized personnel and facilitating the delivery of
quality care.
I meticulously verified insurance information and processed billing
accurately and efficiently, maximizing revenue collection for the
hospital.
I responded to phone inquiries and addressed patient concerns in
a timely and professional manner, providing exceptional customer
service and fostering positive patient experiences.
I efficiently filed and organized paperwork.
ICT Specialist & Cyber Café Manager –
TechLink ICT Hub, Nairobi, Kenya
May 2020 – Jul
2021
Managed daily operations of ICT hub and cyber café;
Maintained and upgraded computer systems; provided technical
support to clients;
managed network security and internet connectivity;
designed and printed digital documents; assisted clients with
online applications, emails, and research;
offered ICT training; managed data backup; repaired and
assembled computers; oversaw billing and payment systems.
Increased service efficiency by 50% through network optimization.
Trained 200+ clients in basic and advanced computer skills.
Reduced downtime by 90% through proactive maintenance.
REFERENCE
Ashley N
Executive Virtual Assistant
Phone:
Email :
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