Substantial experience and outstanding skills in customer service for 8 years in Business Process Outsourcing.
Experienced in using and navigating different customer support platforms such as Zendesk, Siebel-CRM, CITRIX, Zopim and other software applications.
Represented top multinational companies and projects such as AT&T, Sprint, and Telstra.
Accustomed to working in fast-paced environments with the ability to think quickly and successfully handle different types of clients.
Outstanding skills in both oral and written communication.
Excellent interpersonal skills and a team player.