Jan Vincent S. Dela Cruz

JAN VINCENT S. DELA CRUZ 3912 Lot 4 Block 121 Kalakasan Street, Karangalan Village, Manggahan, Pasig City E-mail add:-(- OBJECTIVE To pursue a career wherein I can utilize my skills and experience to the fullest without ever calling it work. EDUCATION University of the Philippines, Diliman BA Public Administration 2002 - 2006 EXPERIENCE Team Leader | November 2012 – June 2017 SITEL Philippines – 25F Cyberone Building, Eastwood City, Libis, Quezon City, Philippines Customer Service Representative – Tier 2| April 2008 – October 2012 Stellar Philippines Inc. – 24F MDC Building, Eastwood City, Libis, Quezon City, Philippines Outbound Collections Agent |February 2006 – March 2008 NCO Group Manila – 6F Eugenio Lopez Jr., Communications Center, Mother Ignacia Street, Quezon City, Philippines 1103 SKILLS *Certified Six Sigma White Belt *Strong leadership skills *Skilled in Sabre, Skyspeed and Worldspan GDS/Airline Operating System *Highly knowledgeable in customer service, booking, sales and collections *Skilled in Microsoft PowerPoint, Excel and Word *Proficient in both English and Filipino *Information Research PERSONAL INFORMATION Date of Birth: May 17, 1985 Civil Status: Single Citizenship: Filipino