Jan Ryan Pucay

“Most people look for answers. I look for better questions.”

I’ve built my career on uncovering the insights most people overlook; whether it’s resolving disputes, optimizing hiring processes, or streamlining executive operations. I don’t just complete tasks; I refine, question, and improve them.

From mediating buyer-seller conflicts at eBay UK to leading HR & recruitment in the ESL industry, I’ve learned that the smallest details often hold the biggest impact. It’s not about following a process - it’s about understanding "why" the process exists in the first place.

As an Executive Partner in the car brokerage industry, I navigated high-stakes negotiations, managed strategic priorities, and built efficient systems that turn chaos into clarity. But at the core of everything I do - is a relentless drive to learn... because the more I understand, the better I can solve.

I believe that expertise isn’t about knowing all the answers; it’s about staying curious enough to keep asking the right questions.