CAPISTRANO
NICOLAS
Montalban Rizal, Philippines
--www.linkedin.com/in/nicolas-capistrano
OBJECTIVE
I am a Certified Red Hat Administrator seeking a challenging position to leverage my skills, knowledge and have a
bigger impact in an organization
EXPERIENCE
Kitchen crew | Jollibee Concepcion-
Preparation of food items, assembling dishes according to menu guidelines, follow proper food handling and safety
procedures to ensure the highest standards of hygiene and sanitation.
Service Desk Analyst | CarParts.com-
Serving as the first point of contact of customers seeking technical assistance thru tickets, phone calls or emails, i
perform first level of troubleshooting and assessment of the issue, when issues are beyond my capabilities this
would be directed to the next level of support, I was also in charge of incident management where i also diagnose
and analyze reported issues based on company policy in Priority incidents from P1 to P4.
Client Services | CarParts.com-
I was promoted to Client Services or Desktop Engineer where i am the next level of support from SD Analyst,
addressing hardware, Software and Network Issues my clients encounter. Manages Active Directory Users, Groups
and Permissions, manages user access from different applications, Onboards and Offboarding duties of Users,
Maintaining Office Desktops, Printers Operational
NOC Engineer | CarParts.com-
I was promoted to NOC Engineer since i was learning consistently and gaining many more skills inclined to become a
System Administrator, I Perform Infrastructure Monitoring through New Relic, Akamai CDN, Perimeter X.
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Creates Policy and Conditions for Alerting workflows.
Provides periodic reports of System Performance
Blocks Bot/Non-Bot Traffic in Akamai
Creates System Documentations, processes and procedures
Runs daily script required for system snapshots, Website Index update
Collaborated with other team to implement monitoring and alerting rules in their systems
Assisted in Linux Administration, User access creation, permission, modifies password expiration and
account validity, Configures LVM, installation of developer's application or setting up network file system
Systen Administrator | Collabera Digital – Deployed in UnionBankPH
2023-Present
Managing Linux/Unix servers for CITI Bank to UnionBank Merge,
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Handles Oracle Solaris 10, RHEL 7,8,9 System Administration
Oversaw User access Management
Logical Volume Management, Disk Partitions and backups
Network file System setup, SAMBA, AUTOFS and Firewall Configuration
Implements SOC’s Vulnerability Assessment Reports and remediates it by applying or updating
configurations or installing system patches.
Monitors system Core metrics, CPU, Memory and Storage
Created Automation to improve script runtime from 40 min to 8 mins
Provides Level 1 Support for Finacle Applications to the Testers and QA
Represents as Finacle Support.
EDUCATION
Bachelor of Science in Computer Engineering | Colegio De Montalban-
One of the famed 3 groups at school who excels in thesis
SKILLS
Team Collaborations
System Security and Optimization
Server Installation and Configuration
Virtualization (KVM)
Basic Network Administration
IT Documentation
Docker Containers
Incident Management
User Access Management
RedHat Enterprise Administration
Bash Scripting
Windows Administration
System Hardening
Vulnerability Scanning/Assessment
AWS Cloud Practitioner
I have participated in the successful Migration of CITI Data to UnionBank, I have studied undocumented system and
became efficient in 2 months, I have been consistently learning new skills to become Devops Engineer, I'm very
passionate and creative, I solve issues my older co employees can't solve, I'm confident on what I can do, I may not
have the required skills for a job, but my determination, confidence, passion and reputation enables me to move
forward.
