Professional Summary:
James Finnegan is an experienced Parts Manager with over 20 years in the automotive industry. He excels in people-focused leadership, maximising profitability through effective department management, and fostering team development. James has a strong background with prestige dealerships and is adept at building positive relationships with customers, staff, and suppliers.
Key Skills:
- Leadership & Team Development: Strong coaching and mentoring, motivational training, and goal-setting to enhance employee engagement and performance.
- Strategic Management: Expertise in strategic problem-solving, commercial awareness, and continuous improvement initiatives.
- Sales & Profit Maximisation: Proficient in driving sales, increasing profitability, and implementing business growth strategies.
- Customer Relationship Management: Skilled in customer-centric approaches, maintaining strong client relationships, and providing comprehensive support.
- Operational Efficiency: Focused on streamlining operations to decrease costs and improve organisational efficiency.
- Technical Proficiency: Proficient in Excel, Kerridge Dealer Management System, and multi-source data analysis.
Professional Experience:
- Parts Sales Manager, (2020 - Present):
- Leading a team of 18, enhancing staff performance and retention.
- Achieved a 21% year-on-year sales increase.
- Maximised departmental profitability and streamlined operations.
- Group Parts Sales Manager, (2016 - 2020):
- Promoted from BDM to Group Parts Sales Manager within 18 months.
- Grew customer base, product lines, and sales volumes.
- Developed marketing strategy and optimised sales strategies.
- Sales Development Manager, (2012 - 2016):
- Designed and led a training academy to upskill the team.
- Managed key accounts and implemented successful sales strategies.
- Enhanced customer service strategies, improving customer loyalty.
- Previous Roles:
- Assistant Branch Manager, (2011 - 2012)
- Product marketing Manager, (2009 - 2011)
- Assistant Branch Manager, (2003 - 2009)