Jamila Jamal

I have worked for over 5 years under my belt. I perform various administrative task in providing support to organization and businesses. Part of my role is, I assist clients in developing, implementing, and monitoring an employment plan. 

I specialize in data and reports analyst and my Main Duties and Responsibilities are the ff:

•Prepare Intra-Day and End-of-Day Client and Internal reports while ensuring timeliness and accuracy of data.

•Analyzing real-time call trends and make adjustments to staffing to ensure service levels as well as company’s financial goals (efficiencies) are met.

•Responsible for real time monitoring, tracking, documenting and communicating agent activity on mu

I have an advanced skills in excel. Proficient in using MS Word, MS Excel, PowerPoint, Google Docs/Spreadsheet.

I am hardworking, reliable, and fast learner. I am committed to handle all of the task and to my clients succeed.

For my future clients, I guarantee in meeting and exceeding your expectation in quality work and timely delivery.