Jamie-le Sett
Driven Sales, Customer Service and Project Management Expert
EXPERIENCE
--
SKILLS
Sales Coordinator | Atlantic Industrial Electric Supply Co. Ltd
Sales & Customer Service:
July 2020 – July 2022 | Kingston, Jamaica
Objection Handling, Rapport
Supervised a team of six sales representatives, ensuring they consistently met the
Building, LinkedIn Prospecting,
quarterly quota of USD $250,000.
Cold Calling, CRM Software
Provided leadership during the submission of successful bids, such as securing a
(HubSpot, Zoho, CRM Chime,
multi-million-dollar contract with the Bank of Jamaica.
Salesforce).
Managed large projects, including the solar panel installation at Montego Bay
Project Management: Strong
Airport, collaborating with various teams to ensure timely and e
experience managing
cient execution.
Regularly engaged in sales outreach, conducting around 70 cold calls and 20 warm
large-scale projects like the
calls daily to build client relationships and close deals.
Montego Bay Airport Solar
Created and organized bi-weekly sales reports and chaired monthly sales
Installation Project.
meetings, bridging communication between the sales team and management.
Drafting & Design: Expert in
Successfully implemented streamlined sales processes to improve tracking,
AutoCAD with experience
follow-ups, and overall performance.
completing over 500 electrical,
SalesSupervisor|Bones& Co.
lightning protection, and solar
January 2025 ‑ Present | Remote
‑ Led outreach and account management for a portfolio of pet stores, ensuring consistent
communication and
follow‑up through high‑volume outbound calls.
‑ Supervised a small team of junior representatives, monitoring their call activity,
providing guidance, and
drawings.
Technical: Proficient in
Microsoft O
ce Suite (Excel,
Word) and Google Suite (Docs,
Sheets).
ensuring performance targets were met.
‑ Maintained both individual and team sales quotas, consistently meeting or exceeding
monthly goals through
strategic outreach and client nurturing.
AWARDS
‑ Balanced sales execution with customer service, addressing inquiries, resolving issues,
and supporting
Campion College: Magis
long‑term client satisfaction.
Grade Ones in CSEC
‑ Played a key role in developing outreach strategies and optimizing sales processes to
enhance team efficiency and client engagement.
Award (2018) for achieving 7
Campion College: Top Girl in
Geography (2018)
Campion College: Eight
Freelance Electrical Drafter/Sales Representative | JsettDrafting
Second Honors awards
November 2021 – Present | Remote
-) for achieving an
Onboarded multiple customers by actively promoting drafting services through
average above 80%
cold calling (70-90 daily) and targeted email campaigns.
Completed over 530 electrical, lightning protection system, and solar drawings for
residential and commercial clients, including Radiant Energy and DAPB Electrical.
Built strong relationships with clients, ensuring satisfaction and retention while
maintaining high-quality project deliverables.
EDUCATION
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Certificate in Cold Conversion (Sales)
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Certificate in Objection Handling (Sales)
●
Certificate in Rapport Building (Sales)
●
Certificate in LinkedIn Prospecting (Sales)
●
SAT-1370, perfect score in writing amd language
●
Novgar Services Limited: AutoCAD Level 2 (July 2021 – September
2021) – Incomplete (3/4 completed)
●
Campion College: Caribbean Advanced Proficiency Examinations
(CAPE) - (Equivalent to an associate degree in the U.S.)
●
Campion College: Caribbean Secondary Education Certificate (CSEC)
-
CSEC (Caribbean Secondary Education Certificate) Subjects:
●
English Language (Grade I - Distinction)
●
Information Technology (Grade I - Distinction)
●
Mathematics (Grade I - Distinction)
●
Physics (Grade I - Distinction)
●
Technical Drawing (Grade I - Distinction)
●
Geography (Grade I - Distinction)
●
Additional Mathematics (Grade I)
●
Electrical and Electronic Technology (Grade II)
●
English Literature (Grade II)
CAPE (Caribbean Advanced Proficiency Examinations) Subjects (Equivalent
to an Associate Degree in the U.S.):
●
Geography (Grade I - Distinction)
●
Communication Studies (Grade II - Distinction)
●
Pure Mathematics (Grade III)
●
Physics (Grade III)
PROFESSIONAL ATTRIBUTES
Brilliant, Detail-oriented, Self-motivated, Team Player, Efficient,
Organized, Fast Learner, Excellent Client Relations, Outstanding
Understanding and Execution of the Sales Process.
CAREER OBJECTIVE
To work in an organization that offers a stimulating environment, honing
my skills and inherent abilities for the development, profitability, and
success of the organization, employees, and customers.