Proven Customer Support Associate with a track record of enhancing customer satisfaction at Open Access BPO through expert problem-solving and active listening. Skilled in call center operations and multitasking, consistently developed strong client relationships and ensured timely issue resolution, significantly improving service quality.
Personable Customer Support Associate offering 8+ years of experience resolving account and service concerns for customers. Smoothly uncovers and solves challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success.