I am a self-motivated and experienced Virtual Assistant and Customer Service Professional with a track record of providing exceptional administrative support, managing projects, and maintaining positive relationships with customers. I specialize in email and phone administration, file management, calendar/scheduling management, and task coordination. In my previous roles, I have successfully resolved customer inquiries, issues, and complaints, conducted comprehensive research to identify potential clients, and developed and maintained strong relationships with clients and partners. I am committed to innovation, overcoming challenges, and learning new skills to help businesses run smoother, increase productivity, and achieve their goals.