James Dominic Baradi Evangelista

James Dominic Baradi Evangelista

$10/hr
Remote Support Specialist | Customer Service, Admin Tasks & Photo Editing Expert
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Rizal, San Mateo, Philippines
Experience:
4 years
James Dominic Evangelista San Mateo, Rizal, Philippines 1850 - •- WORK EXPERIENCE Development Specialist / Real Estate Virtual Assistant Greater Texas Appraisal Services, LLC. April 2021 - April 2023 Handled an average of 50+ email-based client inquiries per week, ensuring resolution within 24–48 hours. Maintained a 98% accuracy rate in client file preparation and submission, directly supporting customer trust. Independently managed U.S.-based client communications during evening shift hours with minimal supervision. Solar Proposalist April 2023 - August 2023 Sourcefit Philippines Scheduled and delivered 30–35 custom proposals weekly, maintaining a 98% proposal accuracy rate and a <2% revision rate. Tracked and followed up on incomplete customer records and internal approvals, speeding up delivery timelines by 40%. Coordinated technical handoffs (similar to pickups) and ensured delivery within 24–48 hours of initial request. Maintained precise pricing and logistics data, reducing support tickets related to pricing errors by 15%. Photographer / Social Media VA DZ Captures April 2023 - Present Edited and retouched over 3,000+ images, including weddings, portraits, and real estate, using Photoshop, Lightroom, and Camera Raw. Applied advanced skin retouching, blemish removal, and dodging and burning to enhance photo quality while preserving authenticity. Delivered consistent, high-quality images under tight 24–48 hour deadlines, maintaining a <2% revision rate. Ensured strict adherence to file naming conventions and client-specific guidelines for fast and organized delivery. EDUCATION Bachelor of Science in Mechanical Engineering Technological Institute of the Philippines - Quezon City TECHNICAL SKILLS Gmail, Meta Business Inbox Microsoft Excel & Google Sheets (Tracking & Reporting) Meta Business Suite, Facebook Messenger Slack, Zoom, Trello, Notion Canva, Lightroom (for visual content coordination) REFERENCES Available upon request. June 2015 - March 2020
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